This place is done up beautifully and we on a holiday chose to sit upstairs and expected service. The service was there but atrocious, imagine one person to take the food order for the entire floor!!! Coming to the food, baring the khara bhat and vada , the rest was very average . Limp dosas, poor coffee , tasteless chutney.The Sambar was on the cusp of sweetness, but it saved the day. Will have to find another option.